docs: update references for digital ethnography and further work on evaluation

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title = {{GoEmotions: A Dataset of Fine-Grained Emotions}},
year = {2020}
}
@article{dominguez2007virtual,
author = {Domínguez, Daniel and Beaulieu, Anne and Estalella, Adolfo and Gómez, Edgar and Schnettler, Bernt and Read, Rosie},
title = {Virtual Ethnography},
journal = {Forum Qualitative Sozialforschung / Forum: Qualitative Social Research},
year = {2007},
volume = {8},
number = {3},
url = {http://nbn-resolving.de/urn:nbn:de:0114-fqs0703E19}
}
@article{sun2014lurkers,
author = {Sun, Na and Rau, Pei-Luen Patrick and Ma, Liang},
title = {Understanding Lurkers in Online Communities: A Literature Review},
journal = {Computers in Human Behavior},
year = {2014},
volume = {38},
pages = {110--117},
doi = {10.1016/j.chb.2014.05.022}
}
@article{ahmad2024sentiment,
author = {Ahmad, Waqar and others},
title = {Recent Advancements and Challenges of NLP-based Sentiment Analysis: A State-of-the-art Review},
journal = {Natural Language Processing Journal},
year = {2024},
doi = {10.1016/j.nlp.2024.100059}
}